TeleData Facilities / Resilience

Successful resilience is dependent on well engineered, scalable M&E, robust plant and machinery, quality control, regular maintenance and the strict adherence to process.

TeleData’s management team has more than 100 years combined experience in designing, managing and maintaining data centres and have brought best practice to TeleData ensuring its  infrastructure and Standard Operating Procedures have been designed to be extremely robust, enabling maintenance and upgrades to be carried out without the need for disruption to critical services.

TeleData has the enviable record of 100% power uptime since its launch in 2005.

 

• Diversely routed HV feeds from the National Grid
• Own high voltage transformer on-site.
• Auxiliary power provided by MGE UPS and on-site diesel generation plant
• N+1 resilience on Stulz CRAC units
• N+N on UPS 
• 24/7/365 environmental monitoring
• Dual power feeds to rack option
• Crash kits for critical plant stored on site
• 4 hour call out service contracts on all critical plant
• Guaranteed 8 hour  SLA for diesel refuel
• Security vetted and approved subcontractors with pre-agreed method statements and risk assessments for identified.
• TeleData have stringent criteria for selecting suppliers and equipment whose selection is based on efficiency, maintainability, reliability and performance.

 

Network resilience

 

TeleData firmly believe that resilience in network connectivity is also essential in keeping clients services accessible 24 hours a day and 365 days a year.

 

TeleData are a carrier neutral organisation, with its data centres having multiple fibre entry points, carrying dozens of fibres from both global and regional telecoms providers, ensuring that clients can utilise the services of one or a multiple of carriers, providing them with the flexibility to choose the right level of networking diversity suitable for their individual needs.

 

• Carrier neutral
• Multiple fibre entry points,
• Dozens of fibres from both global and regional telecoms providers,
• Multiple carriers
• Flexibility and the right level of networking diversity suitable for their needs.

Power:

• TeleData’s electricity is supplied from a dual fed priority ring (which also supplies the local District Hospital) and has its own substation on site.
• Full Generator back up

Network Connection:

TeleData have diverse and resilient global network connectivity.